How to Fix PS5 Error Code ce-107891-6

The error code ce-107891-6 is caused on PS5 because the game cannot copy from the external hard drive to the internal SSD. This error mainly occurred while launching games and apps on PS5. It represents the error code “can’t start the game or app”. Here in this article, I am going to show you How to Fix PS5 Error Code ce-107891-6.

Various types of error codes occur on PS5; out of those, ce-107891-6 is one of them; it means we have a problem while opening the game or app or cannot play the game right now.

Reasons behind PS5 Error Code ce-107891-6

Due to some reasons, you may face the ce-107891-6; here, we are listing out all the reasons one after another.

• System Compatibility issues.
• Wrong connection of Wi-Fi router.
• Due to the presence of corrupted cache files and data.
• Issues with the network connection.
• Outdate PS5 Firmware.
• The hard drive is damaged.
• Game file bugs or glitches.
• Disc placement issues.
• Internal Storage issues.

Methods to Fix PS5 error code ce-107891-6

Below, we mention the best troubleshooting methods to fix the error code ce-107891-6 on PS5; these are very effective and quickly fix the error code.

#1. Restart PS5 Console

First, restart the PS5 console to fix the error code ce-107891-6; follow the simple steps below to restart the PS5 console.

• On the controller, click and hold down the PS button until it shows the Quick Menu.
• In the Quick Menu options, choose the Power icon.
• Select Restart PS5 and confirm the choice.

• It takes a few minutes to shut down the Console and again turn it on.

After restarting the PS5 console, you must check whether the error code ce-107891-6 is fixed.

Next, you must power cycle the internet router and the Console and check the PS5 Server status and internet speed; that helps fix the error code ce-107891-6.

#2. Restart Wi-Fi Router

While playing online games on the Console and getting the error code ce-107891-6, i.e., Can’t start the game or app, this is due to issues in the connection of the Wi-Fi router, so you must restart the Wi-Fi router. This will help to reconnect the Router and fix the error code ce-107891-6.

• On the Router, press the Power button and disconnect the power cord.
• You must wait for 1 to 2 minutes.
• Again, Connect the power cord to the Wi-Fi router, click on the power button, and you must wait a few seconds to set up the Router.
• Power On the PS5 Console and open any game or app.

#3. Re-insert Disc

If you’re using the physical disc and get the Error Code ce-107891-6 on PS5, then re-insert the disc.

• Navigate to the PS5 home screen.
• Then, select the game, click on the Options, and select the Close Game option.

• To remove the disc on the PS5, click on the eject button.
• Scan the disc and clean the dirt and dust particles on it.
• After that, reinsert the disc correctly and open the game.

#4. Switch to a Different Network

Switch to another network if you’re facing the error code because of a poor internet connection or weak signal. Sometimes switching to a different Network definitely help you to fix this issues.

#5. Sign Into the PS5 Profile

Sometimes, simply signing out and signing into the PS5 user profile will help to fix the error code ce-107891-6.

#6. Delete and Reinstall the Game

Deleting and reinstalling the game will help to fix the error code ce-107891-6, it will remove the corrupted game data.

• Move to the Settings menu on the PS5 home screen.
• Then click on Storage and then the Console Storage option.
• Next, select the Game and Apps to see the list of all installed games and apps; then, see the game that causes the error code and click on it.

• In the options menu, select the Delete option; you must confirm the game you wish to delete.

• It takes time to finish the process.

Once you delete the game, the user must reinstall the game on the PS Store or the library.

• Navigate to the PlayStation Store.
• On the search bar, you must type the game and click on the Download option to begin the installation process.
• Or Move to the Game library, choose the game, and tap on the Download option.

After reinstalling the game, check whether the error code ce-107891-6 on PS5 is fixed.

#7. Update PS5 Firmware

Using outdated Firmware also leads to PS5 error code ce-107891-6, so you must update the PS5 Firmware to its latest version.

Here, in two ways, you can update the PS5 firmware. One is using the system menu settings or a USB flash drive manually.

Using Internet(Directly):

• Move to Settings on PS5 and then select System.

• Choose System Software and then click on System Software Update and Settings option.

• You must tap on Update Using Internet.
• Select the Update button on the next page.

• Installing the Update takes a few minutes; you must not power off the Console.
• After that, the PS5 will restart automatically.

Using USB ( Manually):

• Visit the official site of Play Station and download the latest Update of PS5 Firmware.
• Then, connect the USB Flash drive to the computer, and you can format it into exFAT, MS-DOS (FAT), or FAT32 format.
• In the drive root directory, please Create a new folder and name it PS5; inside the folder, create another one and name it as Update.
• Navigate to the downloaded firmware update file in the Update folder on the USB Flash drive.
• Disconnect the USB Flash drive on the device and connect it to the USB Ports on the Console.
• Power on the Console; recognizing the USB Flash drive takes time.
• Move to the System Settings and choose the Update using USB.

For updating the system software, the Console automatically recognizes the updated file. Then it copies to the internal SSD. Remember you should not power off the Console while updating the software.

#8. Move PS5 Games to External Storage

The issues in the internal Storage of PS5 also lead to error code ce-107891-6, so you must move the games to the external storage device to fix the error code.

To do this, the user must need a USB 3.0 external hard drive, 250GB capacity at least, and a storage capacity of 8TB.

• First, you must connect the external storage device to the PS5.
• Then go to Settings and then Storage.
• Navigate to Console Storage and then click on Apps and Games.
• Select the Move PS5 Games and choose the games you wish to move to the external storage device.
• Please tap on the Move option, which will show a pop-up menu; in that, tap OK.
• It takes some time to finish the process.
• To play the game, the user must copy it to the game library on PS5.
• To move the game back to the internal Storage, navigate to USB Extended Storage and click on Move PS5 Games.
• Choose the game you wish to play and tap on Move to send the game back to the console storage.

#9. Clear Console Cache

The presence of corrupted game files and console cache will lead to an error code on PS5, so you must clear the console cache.

• Press the power button for a few seconds to shut down the PS5.
• Then, free up the button and listen to the second beep sound.
• Move to the screen and select the controller.
• Connect the controller to the Console with the help of a USB Cable.
• After connecting, click on the PS Button.
• Go to the Clear Cache and Rebuild Database option.
• Choose the Clear System Software Cache.
• It shows some instructions to date the cache; follow them.

#10. Restore Licenses:

If you’re facing an issue while downloading the games and apps on the PS Store, then restore the licenses on the Console.

• On the PS5 Home screen, go to Settings and then select Users And Accounts.

• Click on Other, shown on the left menu, and tick the Restore Licenses.

• Select the Restore option.

#11. Modify Game/App Settings:

• Open Settings on PS5.
• Then, go to Saved Data and Game/App Settings.
• Select Game Presets, which is shown on the left panel.
• In that, select Performance or Resolution Mode.
• In the sub-menu, choose the Performance Mode.
• Finally, restart the PS5 to save the changes.

#12. Rebuild PS5 Database

This is another way to clear out the cache and rearrange data in the System’s Storage; rebuilding the PS5 Data will help to remove the corrupted game files on the System.

Through Safe mode, you can rebuild the PS5 Database; follow the below-mentioned steps carefully.

• Press the power button for a few seconds to shut down the PS5.
• Then, free up the button and listen to the second beep sound.
• Move to the screen and select the controller.
• Connect the controller to the Console with the help of a USB Cable.
• After connecting, click on the PS Button.
• Go to the Clear Cache and Rebuild Database option.
• Select the second option, i.e., Rebuild Database, in the next screen.
• Tap on the OK button.

#13.  Factory Reset PS5

If the above methods didn’t fix the PS5 error code ce-107891-6, you must perform the factory reset of PS5 to fix the error code. Make sure it will delete all the data and settings. So, you must back up the data and settings.

Follow the below steps to backup the data on PS5

• Move to Settings on PS5.
• Then select Saved Data and Game/App Settings.
• Choose the Saved Data(PS5) and next Console Storage.
• After that, click on the Upload to Cloud Storage.
• After that, you can perform the same steps for PS4 Saved Data.

After completion of the backup, the user must do the factory reset process.

• On the PS5 Home screen, navigate to Settings.
• Then, choose the System and click on the System Software.

• Select Reset Options.
• Tap on the Reset Your Console.
• It shows some instructions, you have to follow them, and finish the reset process.

#14. Contact PS5 Support

If all the methods won’t fix the PS5 error code ce-107891-6, then the only solution for this is to contact PS5 Support and get help. Go to the official site of PlayStation Repair Website. They can provide support via various channels; you can chat, phone, and email them.

The PlayStation support experts can take time, but they diagnose and provide clear information about the error. It will help to fix the PS5 error code ce-107891-6.

Frequently Asked Questions?

1. What are the types of error codes on PS5?

There are various types of error codes on PS5, namely

1. WS-116489
2. WS-113947-5
3. CE-108863-6
4. NP-104627-0
5. CE-100009-0
6. CE-117740-0
7. CE-119224-9
8. CE-108877-1
9. SU-101312-8
10. CE-112840-6
11. CE-118527
12. NW-102468
13. CE-109573-5
14. NP-103148-7, etc.

2. What are the specifications of the PS5?

The specifications of PS5 are

1. Having 4K Media support.
2. It comes with Fast loading times
3. Offers Haptics feedback.

But the PS5 is more expensive and has limited Storage.

3. How to refresh PS5 Controller?

You can quickly refresh the PS5 Controller by plugging the DualSense controller into the PS5 Through USB Cable. After that, click on Update Now. Don’t disconnect the controller while running the update process.

Final Conclusion:

Finally, I conclude the topic; we are giving the best troubleshooting methods to Fix PS5 error code ce-107891-6 and also explain the main reasons that caused the error and briefly discussed the methods one after another; they can easily fix the error code; you didn’t get any difficulty while doing these methods easy to understand and use.

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