How to Fix “A Ubisoft Service Is Currently Unavailable”?

A Ubisoft Service is Currently Unavailable error is a common error that occurs on the Ubisoft service. The error states that the Ubisoft Connect PC cannot connect with the service. We all know that Ubisoft is one of the world’s leading video game companies having various studios around the entire globe.

The Ubisoft Connect is also called uPlay; you can purchase, store, update, and play games. The Currently Unavailable error in Ubisoft is shown whenever this Uplay tries to open the Ubisoft Uplay. It will perfectly control the digital distribution, DRM, multiplayer, and communications of the Ubisoft games, and it is an essential part of each Ubisoft game.

The error is mostly displayed whenever you open the game or log in to the Uplay on the computer; not only for this but there are some reasons behind it. Ubisoft has popular gaming titles like Assassin’s Creed, Far Cry, Just Dance, and Tom Clancy’s series, and it is a third-party video game program. 

Reasons That Cause A Ubisoft Service Is Currently Unavailable Error:

• The uPlay is down
• Ongoing issues with online services
• Network or connectivity issues or problems
• Using VPN
• You’re running a broken process
• Wrong Date and Time
• Issues with the IPv6 protocol
• Using Hamachi
• Accessing the older version of Ubisoft Connect
• Using the proxy server
• Ubisoft Servers Down

Methods to Fix A Ubisoft Service Is Currently Unavailable Error

Mostly you will face this issue where the Ubisoft server is down, so first, go to the Ubisoft official site and check whether their servers are working.

This article clearly discusses the working methods to fix all the Ubisoft Connect and Ubisoft server status Issues; the methods are easy and straightforward and effectively solve the issue. All you need to follow each and every step without missing anything.

#1. Restart the Router

It is the initial method to fix A Ubisoft Service Is Currently Unavailable error; restart the router and the computer. It will reset the internet connection and clear out the bad data; restarting the router and the computer will solve the issue.

• Power off the router for 5-10 seconds, then power it on again.

• So many routers come with a reset button that will automatically reset the router.

#2. Restart/Reboot the Computer

A simple restart can solve so many issues; it helps to create a new environment on the device and fix the glitches and bugs, the user can easily restart the computer, and there are some steps to follow.

• Hit on the Windows Start Menu.

• Then select the Power icon.

• Now click on the Restart Option

• I think you can sort out the issue primarily by following this method.

#3. Check the Ubisoft Online Service Status

Sometimes the uPlay is down, or the uPlay connection is lost. Then you may encounter the Ubisoft service as an unavailable error. Check the downtime available on the Ubisoft support page or go through social media pages such as Facebook or Twitter.

If you check the official site, the Ubisoft server is not down, then go through the following methods to fix the error.

#4. Check the Time Date Settings

Due to incorrect date and time settings, you may face the A Ubisoft Service Is Currently Unavailable error due to incorrect date and time settings, so you must check the time and date settings and correct them if anything is wrong. Follow the below simple steps carefully.

• Press the Windows + I keys at a time to open the Windows Settings.

• Then select the Time & Language.

• Now, check the Time and Zone to see if it is correct( It is better to set it as Automatic).

#5. Flush the DNS

• Type cmd on the search bar, select Command Prompt, right-tap on it, and Run as Administrator.

• Then enter the following commands, and hit Enter one after another.

ipconfig /flushdns

• It takes some time to complete the process.
• Finally, restart the computer.

#6. Reset Winsock

• Type cmd on the search bar, select Command Prompt, right-tap on it, and Run as Administrator.
• Then enter the command netsh Winsock reset and click on Enter.

• At last, restart the computer.

#7. Change DNS Server

Some changes on the DNS server will lead to many issues. To do this, the user must follow some simple steps

• On the Windows search bar, Type control panel and click on the search result.

• Then select the Network and Internet tab.

• Now, tap on the Network and Sharing Center.
• Next, select the Change adapter settings option.

• You must right-tap on the Ethernet and click on Properties.

• Go to the Internet Protocol Version 4 (TCP /IPv4) and tap on the Properties tab.

• Check the box, i.e., Use the following DNS server address.
• It will be best if you give these values.

Set Preferred DNS Server to: 1.1.1.1

Set Alternate DNS Server to: 1.0.0.1

• After that, click on OK to make the changes.
• Finally, restart the computer.

#8. Disable IP Version 6

• Type the control panel on the Windows search bar and click on the search result.
• Then select the Network and Internet tab.
• Now, tap on the Network and Sharing Center.
• Next, select the Change adapter settings option.
• You must right-tap on the Ethernet and click on Properties.

• After that, the user must untick the box, i.e., Internet Protocol Version 6 (TCP /IPv6)

• Finally, tap on OK and restart the computer

#9. Reset Network Settings

If you’re still facing the issue, the user must do the network Reset. It will help reset the VPN and proxy servers, reinstall the network adapters, and return the network configurations to their actual state.

• On Windows, launch Settings.
• Then select the Network & Internet tab.

• Click on the Status option and then tap on the Network Reset option that is shown at the bottom of the screen.

• Select the Reset Now option and then tap on Yes, which is shown on the confirmation prompt.

• The Windows will help to sign out; at last, the user must restart the computer.
• Before going to reset the network settings, You must close all the apps.

#10. Run SFC

• Launch the Command Prompt and run as administrator.
• Then type the command, i.e., sfc/scannow, and hit Enter.

• It begins the sfc scan process.
• Wait for a few minutes.

If the user didn’t run the sfc scan then you must run the DISM scan;

• Launch the Command Prompt and run as administrator.
• Then enter DISM /Online /Cleanup-Image /RestoreHealth and hit Enter.

• It takes some time to complete the DISM Scan.

#11. Disable the Proxy Server

• Open the Windows Settings.
• Then choose the Network & Internet tab.
• Now, click on the Proxy that is shown on the side menu.
• Go to the Use a proxy server and disable it.

#12. Install the Latest Version of Ubisoft Connect

If the user is installing the older version of the Ubisoft game, then it is an outdated version, so you must install the latest version of Ubisoft Connect to avoid issues.

• Initially, uninstall the Older Ubisoft Connect Client.
• Then you must download and install the latest version of Ubisoft Connect.

#13. End Up the Faulty Process

Due to the availability of the broken files on the ProgramData and running when the game opens, it leads to the issue, so you must end up or disable/turn off the faulty process.

To do this, the user must navigate to the Task Manager and then find out the faulty process, follow the below-mentioned steps carefully.

• Launch Task Manager by pressing the Ctrl + Shift + Esc keys.

• Then navigate to the more details shown on the left side to enlarge the Task Manager, go to Processes, search for the Background processes list, and find the unnecessary File.
• Select the File and tap on the End Task.

#14. Uninstall Hamachi

So many people said that using the Hamachi will lead to this error, so you must uninstall the Hamacho to fix the error.

• Open the Control Panel on your Windows.
• Then set the View as Category below the programs section, tap on Programs, and click on the Uninstall option.
• Move to the LogMeIn Hamachi tool and tap on the Uninstall option.
• Follow the instructions on the screen to complete the uninstallation, and tap the Finish option.
• At last, restart/reboot the computer.

#15. Use Static IP & DNS Addresses

As Time changes, the IP and DNS address are changed, so you need to allocate the system’s static DNS and IP addresses to fix the error.

• Launch Command Prompt on Windows.

• Then enter ipconfig/all and click on Enter.
• Navigate to the network adapter and check the Mac, DNS, Subnet Mask, and default Gateway.
• Press the Windows + R keys on the keyboard to open the run utility.
• In that, enter ncpa. cpl and tap on OK.

• You must left-tap on the Active network adapter, then tap on properties, search the Internet Protocol Version 4 (TCP/IPv4) on the list, select it, and tap on Properties. 

• You must choose “Use the following DNS server addresses” and use 8.8 and 8.8.4.4 individually in the General tab.

• Go to the Use the following IP address” and use the same number as Default Gateway.

#16. Reset Hosts File Completely

Due to the host’s File, you may face network issues, so reset the files to fix the error,

• Move to the location i.e C >> Windows >> System32 >> Drivers >> Etc and launch the File Explorer
• Select This PC or My Computer and launch the Local Disk C.
• Enable the hidden items if you are unable to notice the Windows folder. To do this, tap on the View tab, select the Hidden Items, and tick the box Show/hide; then, File Explorer will display the hidden files.
• Mobe to the host file in the Etc folder, right-tap on it, select Open it with Notepad, and paste the below code on Notepad.

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to hostnames. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
#       127.0.0.1       localhost
#       ::1             localhost

• To save the changes, Move to File and then click on Save.
• Finally, restart the computer.

Frequently Asked Questions?

1. How to fix the Xbox that won’t connect to Ubisoft?

The main cause of the Xbox that won’t connect to Ubisoft is due to poor network connection and glitches on the Xbox consoles or Xbox box Gamertag problems in the Ubisoft account. [Also Know: How to Connect Xbox One Controller on PC]

2. How to Fix the Ubisoft service is currently unavailable on Xbox?

To fix the Ubisoft service currently unavailable on Xbox, you must power cycle the Xbox console, check the network connection, restart the Xbox console, and try to unlink and relink the Xbox Gamertag on the Ubisoft account.

3. How to Fix the Ubisoft service is currently unavailable on PS4?

Firstly, the user must check the internet connection; this issue is mainly due to network restrictions whenever the internet is unstable or slow. Follow the below steps to fix the issue.