Troubleshoot Audio or Playback Sound Problems in Windows 10

It is quite common to get Audio Playback Sound Issues in Windows 10 for some reason. Most of the users are getting problems related to Audio Playback all because of outdated drives, so first make sure to update your Audio drives to fix these types of problems. If updating the drives also does not help you to fix all audio-related problems, then you must follow this article.

In this article, we give a complete guide to fixing the Audio Playback Sound Issues in Windows 10, give its symptoms, tell the reasons behind the issue, and clearly explain the methods to Find and Fix Audio Playback Sound Issues in Windows 10.

Reasons That Cause Audio Playback Sound Problems

Read the reasons below to know what causes Audio Playback Sound Issues on Windows.

  • Lack of system update
  • The audio jack is broken or loose
  • Outdated Audio drivers
  • Modifications on system settings
  • Stop working of audio services
  • Microphone or speaker issues
  • The presence of viruses and malware on the system’s audio components
  • Misconfigured hardware
  • Corrupted audio drivers
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If something went wrong with the Audio, then it gives the following symptoms

  • Low or no sound/Audio during Playback.
  • Stuttering, crackling, distorted, jarring, or choppy Audio.
  • The playback sound is disconnected.
  • Static, white noise, or hissing.
  • The audio device vanishes after a Windows update.

Methods to Find and Fix Audio Playback Sound Problems in Windows 10

In this article, we clearly explain the methods to Find and Fix Audio Playback Sound Issues in Windows 10; these effectively fix the issue, are easy to understand without difficulties, and you can quickly solve the issue. Before going to know the methods to fix all Audio related issues first make sure to update the system and check whether the problem is resolved or not. If the problem is resolved, then it’s ok, if not, then you have to follow the below methods.

#1. Check the Cables & Volumes

Suppose the user cannot hear the sound on external audio devices such as speakers and headphones. In that case, you must check whether the cables are damaged or broken, connect them to another computer, and see if they are working on another computer or not. If you notice they are properly working, then you can conclude that the cables do not cause the issue.

Sometimes the Audio is muted, and the user cannot hear the sound; in that type of situation, the user must check whether the speaker and headphones are mistakenly muted.

#2. Check the Speaker Settings

Follow the below steps to check the speaker settings on Windows 10. Mostly you can fix Audio Playback Sound Issues with this method.

  • Initially, the user must right-tap on the sound icon that is shown in the right corner bottom of the desktop.


  • In that, tap on the Playback devices option.
  • Now, check the green tick on the Speakers; it means the speakers are the default playback device on Windows 10.


  • If it is not ticked, you must Set the Default option and click OK to test the sound.
  • If you set the default playback device, after that also you are getting the issues, i.e. unable to hear the sound, then perform with various sound formats, for that tap on Speakers, and then go to the Properties tab.
  • Move to the Advanced tab that is shown in the default format section.
  • Choose a different sample rate and bit depth, then tap the Test option.
  • You must follow and repeat the steps until you can see the format that works and tap on OK.

#3. Restart Audio Services

To do this, follow the below-mentioned steps carefully.

  • Press the Windows + R keys on the keyboard to launch the Run utility.
  • In the Run utility box, type services.msc and tap on the OK button.


  • Now, you must right-tap on the Windows Audio Service and click on the Restart option.
  • Finally, restart the computer.

#4. Uninstall the Audio Driver

If the sound driver you’re using is removed or corrupted or incompatible with Windows 10 and you’re unable to hear the sound from the speakers, this mainly occurs after the upgrade of Windows 10, so uninstall the Audio driver

  • Press the Windows + X keys at a time to open the power user menu, then select the Device Manager.


  • In that, go to Sound, Video, and Game Controllers and expand it.


  • Now, the user must right-tap on the sound card and tap on the Uninstall Device option.


  • It shows the confirmation box for uninstallation, tick the Delete the driver software for this device and tap the OK button.
  • Finally, restart the computer.

#5. Update Audio Driver

Usually, there are two ways to uninstall the audio driver, i.e. manual driver update and automatic driver update. Manually means updating the audio driver from its manufacturer’s site; you must find the right driver for the sound card on Windows 10.

Automatically means using the software to update the driver; here, we are using the driver easy software. If the user doesn’t have sufficient time, patience, and computer skills to update the drivers manually, then with the help of Driver Easy, the user can update the device drivers automatically; follow the below steps carefully.

Driver Easy is one of the best driver updating software that perfectly detects the system and finds the correct drivers. It offers both free and pro versions and gives a 30-day money-back guarantee; follow the below simple steps carefully.

  • First of all, the user must download and install Driver Easy.
  • Then run the Driver Easy and tap on the Scan Now option.


  • It scans the computer and identifies the problems in the drivers.
  • Now, tap on Update All to download and install the correct driver version automatically.
  • Restart the computer to apply the changes.

#6. Turn Off Audio Enhancements

Sometimes the Audio Enhancements will lead to audio issues. The user must disable/turn off the Audio Enhancements to solve the issue. Follow the below simple steps to disable/turn off the Audio enhancements.

  • Launch the Control Panel.


  • You must set the View By option to Small icons and click on the sound option.


  • Choose the default device, i.e. Speakers/Headphones, and then click on Properties.
  • In the Enhancements tab, Check the Disable all enhancements box and tap on the OK button.


  • Finally, check whether the issue is fixed or not

If you’re accessing the various default devices, repeat the steps for each default device and solve the issue.

#7. Install System Updates

One of the reasons behind any issues on Windows PCs is a lack of Updates on Windows and system updates, so the user must install the latest system updates by doing the Windows Update.

  • Open Windows Settings by pressing the Windows + I keys at a time on the keyboard.


  • Then select the Update & Security tab.


  • Now, click the Windows Update and tap the Check for Updates option.


  • Windows automatically finds out the latest system updates as well as patches.

#8. Update Drivers Using Device Manager

When it comes to updating the drives Device Manager comes to mind which is one of the best tools for updating the drivers; don’t think it only updates, but it also performs so many tasks, like uninstall rollback and much more. The problem with the drivers is when drivers lack updates, it may cause many issues and errors. So the only thing that users can save their devices from these issues is by simply updating the driver automatically or manually.

Follow the steps to update the drivers with the help of Device Manager;

  • Press the Windows + X keys at a time on the keyboard to launch the power user menu and Launch the Device Manager.


  • Now expand the Display Adapters section.


  • Now, Right click on the driver that you want to update and then Tap on the Update Driver option.


  • Here you have to choose the Search Automatically for Drivers option on the prompt.


  • Now follow the on-screen steps to finish the process and update the drivers.

#9. Perform System Restore

The system will make the restore points and fix the issues or errors, and this method will help to remove apps, drivers, and updates after the restore points and harm the personal files and data.

Follow the below simple steps carefully;

  • On the Windows search bar, enter Control Panel and click on the search result.


  • Then navigate to Recovery and then click on the Open System Restore.


  • After that, select the existing system restore point.


  • Tap on the Next option; this will roll back on the set restore point and also delete the faulty apps, updates, and drivers.
  • Finally, tap on the Finish option.

#10. Run the Windows 10 Audio Troubleshooter

One of Windows’s default features or tools is a troubleshooter; it perfectly diagnoses sound problems. Follow the below simple steps to solve the issue.

  • On the Windows search bar, enter Audio Troubleshooter.
  • Then choose the Find and Fix Audio Playback problems.


  • It shows the troubleshooting.
  • You must follow the instructions that are shown on the screen.


#11. Check Microphone Privacy

In case the user is using the microphone, then you must allow the microphone; follow the below steps carefully.

  • Open Windows Settings by pressing the Windows + I keys at a time on the keyboard.


  • Then click on the Privacy tab.


  • Now, choose the Microphone option.


  • Enable the Allow apps to access your microphone option.

#12. Change the Default Sound Format

Below we are mentioning the steps to modify the default sound format.

  • On the taskbar, right-tap on the sound icon.
  • Select the Open Sound Settings or Playback Devices.


  • Choose Device Properties.
  • Click on the Additional Device Properties.
  • Move to the Advanced tab, below the Default Format, and change the sample rate and bit depth.
  • Choose the 24-bit 44100 Hz or 24-bit 192000 Hz and tap on Apply and then the OK button.

#13. Check the Sound Control Panel

Whether the volume is low and the user is accessing the various communications apps, then you must check on the sound control panel; follow the below simple steps carefully.

  • On the Windows search bar, enter Sound settings and click on the Sound Settings.
  • Choose the Sound Control Panel.


  • Go to the Communications tab.
  • Modify the settings to Reduce the Volume of other sounds by 50 % or Do nothing.


Method #14. Update BIOS

The Audio Playback Sound Problems in Windows 10 are caused by the installation of Windows or hardware incompatibility, so to fix this, the user must update the BIOS.

Restart the device and then enter into the BIOS by tapping on the keys F2, F12, or Del; move to the BIOS and search for the settings, then enable and disable the sound card. If it is already enabled, check the BIOS version, differentiate it from the latest one, and update the BIOS.

Frequently Asked Questions?

1. How to play sound on both speakers and headphones on Windows 10?

You can easily play the sound on both speakers and headphones on Windows 10; follow the simple steps below carefully.

  1. The user must right-tap on the Volume icon shown on the taskbar.
  2. Click on the sound option.
  3. Choose the Playback tab and then right-tap on the Speakers, choose the Set as Default Device, move to the Recording tab, right-tap on the Stereo Mix, and click on Properties.
  4. You must check and Listen to this device on the Listen tab below is the Playback through this device.
  5. Choose the headphones and tap on Apply. 

2. How to turn off/disable the Windows 10 notification sounds?

Follow the below steps to disable/turn off the Notification sounds

  1. Launch the Control Panel on Windows.
  2. Then click on the sound tab.
  3. Below the Program Events choose the Notification.
  4. Click on the None option that is shown at the top of the sound menu.
  5. This method will help if the user doesn’t want the notification sound or selects a different sound.

3. How to record sound on Windows 10?

For recording the Audio, the user must connect the microphone and then set it as the default recording device on the Windows start menu. Launch the Windows Voice Recorder and then choose the Record icon shown on the left.

Final Conclusion:

This article clearly explains the symptoms, and reasons behind the issue, and briefly discusses the methods to Find and Fix Audio Playback Sound Problems in Windows 10. Just follow the steps to fix the total Audio sound issues on your Windows 10.

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